Privacy Policy

1) Information We Collect

We may collect and process the following types of personal data:

• Data you provide via forms (e.g., contact/enquiry forms): your name, email address, phone number, company details, and message content.
• Data collected automatically when you browse the Site: IP address, browser and operating system, pages viewed, time spent, device details, and date/time stamps.

2) How We Use Personal Data

• Responding to enquiries and providing customer service.
• Operating, maintaining, and improving the Site.
• Monitoring performance, usage, and security.
• Complying with legal and regulatory obligations.

Our lawful bases include consent, performance of a contract (or steps prior to entering a contract), legitimate interests, and compliance with legal obligations.

3) Sharing & Disclosure

We do not sell or rent your personal data. We may share data with:

• Service providers (e.g., hosting, email, analytics) acting under our instructions.
• Authorities when required by law or to protect rights, property, or safety.
• Affiliates/related entities only as necessary for the purposes outlined above.

Any third-party processors must keep your data confidential and secure and may not use it for their own purposes.

4) Retention & Security

• We retain personal data only as long as necessary for the purposes collected or as required by law.
• We use technical and organisational measures to protect data (e.g., secure servers, access controls). However, no online system is completely secure.

5) Cookies

We use cookies and similar technologies to improve your experience and analyse performance. For full details and to manage your preferences, please see our separate Cookies Policy.

6) Your Rights

Under UK data protection law (including UK GDPR), you have the right to request access, rectification, erasure, restriction, and portability of your personal data, to object to certain processing, and to withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below. We may ask you to verify your identity before responding.

7) Children

The Site is not intended for individuals under 16, and we do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it.

8) International Transfers

If personal data is transferred outside the UK (or EEA), we will ensure appropriate safeguards are in place (e.g., adequacy decisions or standard contractual clauses) as required by law.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Please review periodically.